Logibuddy

TrackAny Logibuddy parcel, any courier

Where’s my parcel? See it right here.

Type your tracking number (AWB). We’ll show where your parcel is and when it arrives.

  • No app, no sign-in
  • Missed it? Tell us a better day

This is a sample parcel. Type your own number above to see yours.

Out for delivery

ArrivingToday

AWB
LB4810221907
by
Logibuddy
from
Sample store
  1. PackedSurat
  2. Picked upSurat
  3. SortedBhiwandi hub
  4. In your cityPune hub
  5. Your doorToday
  1. Out for deliveryWith the delivery person in Kothrud, Pune
  2. Reached Pune hubSorted for your area
  3. Left Bhiwandi hubOn the way to Pune
  4. Picked upFrom the seller in Surat
  5. PackedLabel printed by the seller

What you can do

Not home today? Pick another dayAdd a landmark or another numberTalk to us about this parcel

Cash on delivery: ₹1,249. Pay at the door, once the parcel is in your hand.

Every status, explained

What each tracking status means, and what to do

Packed

Packed, waiting for pickup

The shop has packed your order and booked a pickup. It hasn’t left the shop yet.

Picked up on the day the shop booked

What you can do

Nothing yet. The first tracking update appears once we scan it.

What the shop sees

A pickup booked for that day.

In transit

On the move between hubs

Your parcel is travelling between sorting hubs. Scans can be hours apart; a quiet day is normal.

Depends on the distance

What you can do

Nothing to do. If it stops moving for a couple of days, message us.

What the shop sees

The same updates, plus an alert if it stops moving.

Out for delivery

With the delivery person, today

It’s on a delivery run in your area and should reach you today.

Arrives today

What you can do

Keep your phone on. For COD, keep the money ready. Not home? Message us for another day.

What the shop sees

Out for delivery, and the amount to collect.

Delivery attempted

We came, but couldn’t hand it over

The delivery person tried and gave a reason: not home, phone switched off, address not found or COD not ready.

We arrange the next try within [X] hours

What you can do

Tell us a better day, add a landmark or a second number. If tries keep failing, it goes back to the shop.

What the shop sees

A failed-delivery alert with the reason, so they can call you too.

Shipment held

Paused for a moment

It’s been paused: bad weather, a local holiday, a road closure or an address check.

Moves again as soon as the hold clears

What you can do

Check your address and number are right. We’ll update the arrival date here.

What the shop sees

The hold reason and the new date.

RTO initiated

On its way back to the shop

RTO means “return to origin”. After failed tries or a cancelled order, the parcel goes back to the shop.

Back with the shop in a few days

What you can do

Want it still? Ask the shop to send it again. Refunds for prepaid orders come from the shop.

What the shop sees

RTO started, so they can contact you or reship.

Delivered

Delivered

The delivery person marked it as handed over, with a time and, often, a photo or OTP.

Report a problem straight away

What you can do

Not received? Check with family, neighbours and the gate, then tell us as soon as you can.

What the shop sees

Delivered, and the COD amount on its way to them.

Missed the delivery?

Pick a new day. No calls, no waiting.

  • Choose the day

    Tell us a day that suits you, and we’ll plan the next try for it.

  • Help us find you

    Add a landmark, a gate number or a second phone number.

  • Before it goes back

    If tries keep failing, the parcel goes back to the shop. Talk to us before then and we’ll try to sort it.

Rescheduling opens here soon. Until then, WhatsApp us on [number].

Preview with a sample parcel

Delivery attempted · Today, 1:40 pmReason given by the courier: “Customer not available”.

New delivery day

No tracking number?

It’s in one of these three places

The shop you bought from has it. Still can’t find it? Ask them for it.

  • A message from the shop

    Many shops send the tracking number or link once your parcel ships. The link opens this page with your parcel already loaded.

  • The shipping email

    From the shop you bought from. Look for “shipped” or “dispatched”.

  • Your order page

    Most shops show the tracking number on your order once it ships. Copy it into the box above.

Stay safe

We will never ask you to pay to release a parcel

  • Real tracking links go to logibuddy.com/track. Check the address before you tap.
  • Cash on delivery is paid at your door, to the person holding your parcel. Never in advance.
  • We never ask for a card number, UPI PIN or OTP on a call.
  • Got a strange message? Forward it to support@logibuddy.com.
Real

Sample storeYour order is out for delivery today. COD ₹1,249, pay at the door. Track: logibuddy.com/track?q=LB4810221907

The shop’s name and a link to logibuddy.com

COD paid at the door, not online

Fake

+91 7xxxx xxxxxYour parcel is ON HOLD due to incomplete address. Pay ₹25 redelivery fee within 2 hrs: bit.ly/xxxx

A random number, not the shop or us

Asks you to pay before delivery

A short link and a rush

Tracking questions

My tracking hasn’t changed for a day. Is something wrong?

Usually not. Between hubs a parcel can go a day without a new scan. If it stops moving for a couple of days, message us and we’ll look into it.

It says delivered, but I don’t have it.

Check with family, neighbours and the building gate first. Still missing? Tell us as soon as you can and we’ll check the delivery record.

Can I change my delivery address?

You can add a landmark or a second number any time: message us with your tracking number.

Who do I ask about a refund or exchange?

The shop you bought from. We deliver the parcel; the shop handles refunds, exchanges and returns.

Can I track a parcel sent abroad?

No. Logibuddy delivers within India only, so every parcel here goes to an Indian pincode.

Someone asked me to pay a fee to release my parcel. Is it real?

No. We never ask for money to deliver. COD is paid at your door, to the person holding your parcel.