Technical Support
Get help when you need it. Our expert support team is here 24/7 to assist with any technical questions or issues.
Support Options
Choose the support option that best fits your needs and urgency level.
Emergency Support
Critical issues affecting production systems or business operations.
Standard Support
General questions, feature requests, and non-critical technical issues.
Knowledge Base
Self-service resources including guides, tutorials, and FAQs.
Community Forum
Connect with other LogiBuddy users and share experiences.
Submit Support Ticket
Provide detailed information about your issue to help us assist you quickly and effectively.
Knowledge Base
Find answers to common questions and learn how to make the most of LogiBuddy.
Getting Started
Learn the basics of LogiBuddy and get up and running quickly.
- • Platform overview
- • Initial setup guide
- • User account management
- • Basic navigation
Technical Guides
Detailed technical documentation and implementation guides.
- • API documentation
- • Integration guides
- • System requirements
- • Troubleshooting
Video Tutorials
Step-by-step video tutorials for common tasks and features.
- • Feature walkthroughs
- • Best practices
- • Advanced configurations
- • Tips and tricks
Service Level Agreement
Our commitment to providing timely and effective support for all our customers.
Critical
High
Medium
Low
Emergency Contacts
For critical issues requiring immediate attention, contact us directly.
Emergency Hotline
For critical issues affecting production systems
Emergency Email
For urgent issues that require immediate attention
Need Help Right Now?
Our support team is standing by to help you resolve any issues quickly and efficiently.
24/7 support available • Average response time: 15 minutes