Explore AI approaches that actually perform, join our live Ecommerce AI Playbook event.

Support Hub

Help Center

Find answers, get support, and maximize your LogiBuddy experience with our comprehensive resources.

500+
Help Articles
24/7
Support
2min
Avg Response
98%
Satisfaction

"Excellent support that gets things done quickly."

Sarah Chen, Operations Manager
💬

Quick Help Topics

Get instant answers to the most common questions and learn how to make the most of LogiBuddy.

Getting Started

Learn the basics of LogiBuddy, from account setup to your first shipment.

Shipping & Tracking

Everything you need to know about creating shipments and tracking packages.

Troubleshooting

Common issues and their solutions to keep your operations running smoothly.

Account & Billing

Manage your account settings, billing, and subscription preferences.

API & Integration

Technical documentation and guides for developers and integrations.

Advanced Features

Unlock the full potential of LogiBuddy with advanced tools and features.

Most frequently accessed articles and guides to help you succeed with LogiBuddy.

Complete Setup Guide

Step-by-step instructions to get your LogiBuddy account fully configured and operational.

Updated 2 days ago 15 min read
Read Article

Tracking Best Practices

Learn how to effectively use tracking features to provide excellent customer service.

Updated 1 week ago 8 min read
Read Article

Cost Optimization Strategies

Practical tips and strategies to reduce shipping costs while maintaining service quality.

Updated 3 days ago 12 min read
Read Article

Troubleshooting Common Issues

Solutions to the most frequently encountered problems and error messages.

Updated 5 days ago 10 min read
Read Article

Get Additional Support

Can't find what you're looking for? Our support team is here to help you succeed.

Live Chat Support

Get instant help from our support team during business hours. Average response time: 2 minutes.

Start Live Chat

Email Support

Send us detailed questions and we'll respond within 4 hours during business days.

Email Support

Phone Support

Speak directly with our experts for urgent issues and complex technical problems.

Call Support

Still Need Help?

Our dedicated support team is ready to help you maximize your LogiBuddy experience.

24/7 availability • Expert assistance • Fast resolution times