Frequently Asked Questions
Find answers to common questions about LogiBuddy's platform, features, pricing, and implementation process.
"We're here to help you succeed with LogiBuddy."
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FAQ Categories
Browse frequently asked questions by category to quickly find the information you need.
Getting Started
Questions about account setup, initial configuration, and onboarding process.
Features & Functionality
Questions about platform features, capabilities, and how to use specific tools.
Pricing & Billing
Questions about pricing plans, billing cycles, and payment options.
Integration & API
Questions about integrating with existing systems and using our APIs.
Support & Training
Questions about support options, training resources, and troubleshooting.
Security & Compliance
Questions about data security, compliance standards, and privacy protection.
Popular Questions
Here are the most frequently asked questions from our customers.
You can get started with LogiBuddy in as little as 24 hours. Our onboarding process includes:
- Account setup and initial configuration
- Data migration assistance
- Team training sessions
- Dedicated support during the transition
LogiBuddy integrates with over 200+ popular business applications including:
- ERP systems (SAP, Oracle, NetSuite)
- E-commerce platforms (Shopify, WooCommerce, Magento)
- Shipping carriers (FedEx, UPS, DHL, USPS)
- Accounting software (QuickBooks, Xero)
- CRM systems (Salesforce, HubSpot)
Yes! We offer a 14-day free trial with full access to all features. The trial includes:
- Complete platform access
- Sample data to explore features
- Onboarding support
- No credit card required
- Cancel anytime
Our AI features use machine learning algorithms to analyze your data and provide intelligent insights:
- Predictive analytics for demand forecasting
- Route optimization for delivery efficiency
- Anomaly detection for quality control
- Automated decision-making for routine tasks
- Continuous learning from your operations
We provide comprehensive support options tailored to your plan:
- Email support (all plans)
- Priority support (Professional plan)
- 24/7 dedicated support (Enterprise plan)
- Online knowledge base and documentation
- Training sessions and webinars
- Community forum access
Absolutely. We take data security seriously and maintain the highest standards:
- SOC 2 Type II compliance
- ISO 27001 certification
- End-to-end encryption
- Regular security audits
- GDPR compliance
- 99.9% uptime SLA
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