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The questions teams ask most before they get started — modules, trials, setup, Delhivery, data and roles.
Questions
Before you get started
Still unsure after reading these? A 30-minute demo will answer the rest.
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What does Logibuddy actually do?
It runs logistics operations end to end — orders, dockets, pickups, forwardings, live tracking, proof of delivery and RTO — alongside warehouse management, masters, reports and registers, a customer portal and workforce modules. It suits 3PL, courier, B2C fulfilment and warehouse teams.
Which modules are included?
Shipment lifecycle, masters (customers, consignors, warehouses, tariffs, HSN, tax and more), warehouse management (WMS), reports and registers, workforce (HR and payroll), a customer portal and admin settings. They share one set of masters and one login.
Is there a free trial?
Yes — a free 14-day trial with no credit card required. You can explore the modules with demo data before deciding.
How long does setup take?
It depends on how much data you bring, but the path is the same: sign up, load your masters and data, set up users and roles, then go live and start pulling reports. Our implementation guide walks through it step by step.
Does it integrate with Delhivery?
Yes. Delhivery is supported through a live carrier API, configured in your settings. You can search and track Delhivery AWBs alongside your other dockets. Configurable docket-upload settings cover carriers you handle by upload.
What other integrations are available?
Beyond the Delhivery carrier API and configurable docket upload, there is email and notifications, a developer API for your own systems, and automated backups. We keep the integration story honest — no inflated integration counts.
Who owns our data, and is it backed up?
Your operational data is yours. The platform runs automated backups, and you can export registers and MIS whenever you need them.
Can I control what each user can see?
Yes. Shield roles, module settings and per-branch users let you give each team exactly the access it needs — from a warehouse operator to a finance user to a branch manager.
Can our customers see their own shipments?
Yes. The customer portal gives your clients their own logins to view their dockets, track them live and pull their own MIS — without access to the rest of your operation.
Does it work for Indian operations?
Yes. It is built India-ready, with HSN and tax masters, cities/states/pincodes, compliance reporting and the Delhivery integration.
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Free 14-day trial · No credit card · India-ready