Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Table of Contents
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account or register for our services
- Request a demo or contact our sales team
- Subscribe to our newsletter or marketing communications
- Participate in surveys, contests, or promotions
- Contact us for customer support
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Usage Information
We automatically collect certain information about your use of our services, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Log files and analytics data
- Cookies and similar tracking technologies
Business Information
When you use our logistics and warehouse management services, we may collect business-related information such as inventory data, shipping information, customer data, and operational metrics. This information is used solely to provide and improve our services.
2. How We Use Your Information
Service Provision
- Provide, maintain, and improve our logistics management services
- Process transactions and manage your account
- Deliver customer support and technical assistance
- Customize your experience and preferences
Communication
- Send important service updates and notifications
- Respond to your inquiries and support requests
- Provide marketing communications (with your consent)
- Send product updates and feature announcements
Analytics and Improvement
- Analyze usage patterns to improve our services
- Conduct research and development
- Generate analytics and performance reports
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and analytics services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Consent
We may share your information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls and authentication mechanisms to prevent unauthorized access.
Regular Audits
Regular security audits and vulnerability assessments to identify and address potential risks.
Employee Training
Comprehensive security training for all employees who handle personal information.
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any security breaches as required by law.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information under certain circumstances.
Opt-out
Opt-out of marketing communications and certain data processing activities.
To exercise your rights, please contact us at [email protected]. We will respond to your request within 30 days.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, please contact us.